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City of Glendale Transit
Notifying the Public of Rights Under Title VI

The City of Glendale Transit operates its programs and services without regard to race, color, national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Glendale’s transit services contractor, Valley Metro Customer Service Care center.

For more information on the City of Glendale’s civil rights program, and the procedures to file a complaint, contact 602-253-5000, (TTY 602-251-2039); email csr@valleymetro.org; or visit the administrative office at 4600 E. Washington St., Suite 101, Phoenix, AZ 85034. For more information, visit www.ValleyMetro.org.

A complainant may file a complaint directly with the City of Phoenix Public Transit Department or the Federal Transit Administration (FTA) by filing a complaint directly with the corresponding offices of Civil Rights: City of Phoenix Public Transit Department: ATTN: Title VI Program Coordinator, 302 N. 1st Ave., Suite 900, Phoenix AZ 85003 FTA: ATTN: Title VI Program Coordinator, East Building, 5th Floor-TCR 1200 New Jersey Ave., SE Washington DC 20590

If information is needed in another language, contact Valley Metro at 602-253-5000. Para información en Español llame a: Title VI Coordinator, City of Phoenix, 602-534-3026 or Christina.hernandez@phoenix.gov


La Ciudad de Glendale
Aviso al Público Sobre los Derechos Bajo el Título VI

La Ciudad de Glendale (y sus subcontratistas, si cualquiera) asegura complir con el Título VI de la Ley de los Derechos Civiles de 1964.   El nivel y la calidad de servicios de transporte serán proveídos sin consideración a su raza, color, o pais de origen.

Para obtener más información sobre el programa de derechos civiles de la Ciudad de Glendale y los procedimientos para presentar una queja, contacte Servicio al Cliente de Valley Metro, 602-253-5000, (TTY 602-251-2039); o visite la oficina administrativa en 4600 E. Washington, St. Suite 101.  Para obtener más información, visite www.ValleyMetro.org

Tambien se puede presentar una queja directamente con el departamento de Transporte Público de la Municipalidad de Phoenix o Administración Federal de Tránsito (FTA) mediante la presentación de una queja directamente con las oficinas correspondientes de Civil Rights: City of Phoenix Public Transit Department: ATTN: Title VI Coordinator 302 N. 1st Ave., Suite 900, Phoenix AZ 85003 FTA: ATTN Title VI Program Coordinator, East Building, 5th Floor –TCR 1200 New Jersey Ave., SE Washington DC 20590


Documents & Forms

  • Title VI Complaint Form: English
  • Title VI Complaint Form: Spanish   
  • To view the City of Glendale's Title VI Implementation Plan click here.

 

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